Contact Us
Get in touch with our Crete vehicle rental team - we keep it simple and responsive.
How to Reach Our Rental Team
We are a practical, no-fuss operation. Whether you have a question about booking without a credit card, want to confirm your no-deposit reservation, or simply need to check vehicle availability for your travel dates, we respond quickly and in plain language.
The fastest way to reach us for new bookings and availability questions is by email. For urgent matters on the day of pickup or for same-day vehicle hire in Crete, please call us directly.
Use email for booking confirmations, modification requests, invoice queries, child seat availability, and general vehicle hire enquiries. We aim to reply within a few hours during working hours.
Phone
+1 (412) 538-6595
Best for same-day pickup coordination, last-minute vehicle hire, and on-arrival assistance at Heraklion Airport or Chania Airport.
Address
Crete, Region of Crete, Greece
Working Hours
Monday to Sunday: 07:00 - 22:00 (local Crete time, EEST/EET)
Airport desk hours may extend for late arrivals - please confirm when booking.
When to Email vs. When to Call
Email us if you want to check availability for specific dates, ask about our no-deposit booking policy, request a debit-card-friendly reservation, enquire about child seat or booster hire, or need a written confirmation for your records. We document everything properly so there are no surprises at the pickup counter.
Call us if your flight is arriving within a few hours and you need same-day vehicle hire confirmed, if you have already landed at Heraklion International Airport "Nikos Kazantzakis" or Chania International Airport "Ioannis Daskalogiannis" and cannot locate our representative, or if you need to make a last-minute change to your reservation.
We do not operate a live chat or social media support channel. Email and phone are the two reliable ways to reach our team and get a documented answer.
Finding Our Pickup Points Across Crete
Our primary operation covers Heraklion and Chania, the two main arrival hubs on the island. At Heraklion Airport, our team meets arriving customers at the arrivals hall - no long shuttle ride, no remote depot. At Chania Airport, we offer both desk pickup and hotel delivery to the Chania old town area, including the lanes around the Venetian harbour and the Splantzia quarter.
For customers arriving by ferry at Heraklion Port, vehicle delivery to the port area is available with advance notice. Customers staying further east near Agios Nikolaos or Elounda can also arrange delivery - mention this when you contact us and we will confirm feasibility and any applicable fee.
Our central coordination office is based in the Region of Crete, Greece. All booking administration, including no-deposit confirmation emails and debit card payment instructions, is handled centrally and sent to you before your arrival date.
A Note on Our No-Deposit, No-Credit-Card Policy
Many customers contact us specifically because they have read about our no-deposit vehicle rental offer and want to confirm the details before booking. To be clear: most vehicle categories on our fleet can be reserved without a credit card and without an upfront deposit. A standard debit card is sufficient.
If you have a specific question about what is required at pickup for your chosen vehicle category, or if you are a young driver aged 21-24 wondering about requirements, email us with your travel dates and we will give you a straightforward answer before you commit to anything.
We built this operation around low-friction bookings because we know that large deposit holds and mandatory credit cards put real pressure on travellers. That policy is not a marketing line - it is how we actually operate, and our contact team can confirm it in writing.